10 Points Action Plan


The Plan of Action, adopted on 10 December 2004 in Nuremberg, remains open for signature by European cities wishing to join the Coalition of Cities against Racism on the basis of these commitments. The signatory cities undertake to integrate within their strategies and action programmes the Plan of Action and to commit to it the human, financial and material resources required for its effective implementation. Each city authority is free to choose the policies it judges most relevant or most urgent.

However, for reasons of consistency, each city is invited to implement at least one action as soon as possible in respect of each of the commitments. City authorities that have already implemented or are currently implementing some of the proposed actions are invited to enhance them or to supplement them by further actions from the Plan of Action. The signatories undertake to establish a focal point with responsibility for follow-up and coordination of the Plan of Action.


10 Points Action Plan


1►  Greater  Vigilance Against Racism

To set up a monitoring, vigilance and solidarity network  against racism at city level.

Examples of action

  • ♦ To establish a mechanism for consultation with the various social actors (young people, artists, NGOs, community leaders, the police, the judiciary, etc.) in order to take regular stock of the situation as regards racism and discrimination.
  • ♦ To set up, in collaboration with civil society organisations,  a monitoring and rapid response system to identify racist acts and hate crimes/speeches and bring them to the attention  of the competent authorities.

2►  Assessing Racism and Discrimination and  Monitoring  Municipal Policies

To initiate,  or develop further the collection  of data on racism and discrimination, establish achievable objectives and set common indicators  in order  to assess the impact of municipal  policies.

Examples of action

  • ♦ To set up formal  means of collecting  data and information on racism and discrimination in all fields of municipal  competence by introducing relevant variables in their  data collection.
  • ♦ To establish partnerships with research entities  in order to analyse regularly the data and information collected, conduct studies at local level and develop concrete recommendations for the city authorities.
  • ♦ To define achievable objectives and apply common indicators in order to assess trends in racism and discrimination and the impact of municipal  policies.


3►  Better Support for the Victims of Racism and Discrimination

To support victims and contribute to strengthening their capacity to defend themselves against racism and discrimination.

Examples of action

  • ♦ To support victims to organize themselves in seeking remedies, initiatives (counselling,  monitoring, etc.) and preventive measures in counteracting racism and discrimination.
  • ♦ To provide support  to local entities  which provide legal and psychological support  to local victims of racism and discrimination.
  • ♦ To establish disciplinary measures within  the routine functions of the city authority  in regard to racist acts or behaviour by city employees.


4►  More  Participation and Better  Informed  City  Dwellers

To ensure better  information for city dwellers on their  rights  and obligations,  on protection and legal options and on the penalties for racist acts or behaviour, by using a participatory approach, notably through  consultations with service users and service providers.

Examples of action

  • ♦ To organise, on a regular basis, Municipal forums against racism, in collaboration with existing organs and mechanisms, in order to offer an opportunity to discuss the problems of racism and discrimination in the city, local policies, and their impact.
  • ♦ To commemorate each year, on the 21st of March, the International Day for the Elimination of Racial Discrimination, with a range of initiatives to promote awareness and mobilisation among city dwellers.
  • ♦  To empower local NGOs to pursue their actions in providing information on and developing actions against racism and discrimination.

5►  The City as an Active Supporter of Equal Opportunity Practices

To facilitate equal opportunities employment  practices and support for diversity  in the labour  market  through exercising  the existing  discretionary powers of the city authority.

Examples of action

  • ♦ To employ the existing powers of the city as a purchaser through the inclusion  of non-discrimination clauses in local contracts.
  • ♦ To set up a certification procedure for local firms,  shops and local professional  entities who are committed  to challenging racism and willing to accept the implementation of the local mechanisms for dealing with complaints  about discrimination.
  • ♦ To set up a partnership with businesses interested in supporting city authority  anti-racist policies and in promoting diversity as an economic strategy and a commercial  asset.

6►  The City As An Equal Opportunities Employer and Service Provider

The city commits itself  to be an equal opportunities employer  and equitable service provider,  and to engage in monitoring, training and development to achieve this objective.

Examples of action

  • ♦ To engage in routine diversity  audits in order to inform  the development of appropriate policies and practice on the basis of an accurate data base;
  • ♦ To identify and provide support for the learning and development needs of municipal  employees by setting up introductory and advanced training for local authority  staff in order to: enhance their ability to manage ethnic and cultural diversity ;  promote intercultural dialogue ; develop competence in anti-discriminatory practice ; and acquire the necessary competences in order to provide culturally sensitive and appropriate services.
  • ♦ To implement positive action in order to improve the representation of discriminated groups or communities in city authority staff; and particularly in their executive bodies.

7►  Fair  Access to Housing

To take active steps to strengthen policies against housing discrimination within  the city.

Examples of action

  • ♦ To draw up legal normative instruments (Ethical Charter and a Code of Practice) for public and private bodies involved in renting and selling  accommodation in order to combat discrimination in access to housing.
  • ♦ To grant facilities and incentives to owners and estate agents that commit to the municipal  anti-discrimination Code of Practice.
  • ♦ To establish or support  advisory services with a brief to assist and support residents from those affected by discrimination in seeking accommodation in both the public and private sectors.

8►  Challenging  Racism and Discrimination Through Education

To strengthen measures against discrimination in access to, and enjoyment of, all forms of education; and to promote the provision of education in mutual  tolerance  and understanding, and intercultural dialogue.

Examples of action

  • ♦ To intervene  to ensure equal opportunities, especially in terms of access to education, through  affirmative action policies.
  • ♦ To develop teaching material (textbooks, guides, audiovisual or multimedia documentation,  kits) on mutual  tolerance, respect of human dignity, peaceful coexistence and intercultural dialogue that can contribute to enhancement of the ability of pupils, teachers and trainers to operate in a multiethnic, multicultural and intercultural environment and to deal with the pressures and opportunities of such diversity.

9►  Promoting Cultural Diversity

To ensure fair representation and promotion for the diverse range of cultural expression and heritage of city dwellers in the cultural programmes, collective  memory and public space of the city authority and promote interculturality in city life.

Examples of action

  • ♦ To facilitate the production,  in partnership with professionals from the groups affected by discrimination, audiovisual material (feature films,  documentaries,  programmes, etc.) that enables them to express their experience of and aspirations  for their city. To facilitate distribution of such material at local, national and international level.
  • ♦ To fund on a regular basis cultural projects and meeting places (e.g. events, cultural centres, etc.) that represent the diversity of city dwellers (music, theatre, dance, painting, etc.) and to integrate them in official city programming.
  • ♦ To name places (streets, squares, monuments, neighbourhoods) and / or to commemorate  events specifically  relevant to groups suffering  from discrimination, in order to recognise their contributions and to integrate  them into the memory and collective identity of the city.

10►  Hate Crimes and Conflicts Management

To support or establish mechanisms for dealing with hate crimes and conflict  management.

Examples of action

  • ♦ To establish a pool of experts (researchers and practitioners including those of discriminated groups) with relevant competence to provide the local community with advise, and carry out analysis of the situation to ensure that there is a proper analysis before responses are determined.
  • ♦ To establish an inter-agency  group of knowledgeable  employees, representing agencies with potential  ownership to such conflicts (police, education sector, youth workers,  social workers,  civil society organizations, etc.) with responsibility for coordinating actions at an early stage when racist crimes or group conflicts arise.
  • ♦ To provide training on racist crimes and conflict  management to selected employees from relevant agencies and institutions (schools, youth programmes, integration offices, etc.).

The complete Action Plan is available for download in PDF format: Ten Points Action Plan