The ECCAR Toolkit for Equality


The Toolkit offers step-by-step instructions to policy implementation, provides you with arguments and also gives detailed propositions e.g. on budgeting. We invite you to examine the whole Toolkit or simply choose one policy model you are interested in. Our aim has been to give suggestions that are as concrete as possible. Of course this does not mean that the order of steps cannot be changed or that all words of advice will be applicable in your city context. We inviteyou to read the toolkit as the joint expertise of colleagues in other cities and take whatever seems useful for your city. There can naturally be variations depending on factors like the size and structure of the city that can vary due to national legal requirements.

The structure follows the ECCAR 10 Point Action Plan. The Toolkit provides ideas and guidance for existing ECCAR member cities and members to be on how to fill the ECCAR 10 Point Action Plan with content.

The Toolkit presents six model policies in the areas of:



Chapter 2 – MONITORING (pdf)

Chapter 3 – DOOR POLICY PANEL (pdf)

Chapter 4 – MIGRANT COUNCIL (pdf)





The Toolkit for Equality was realized in three steps:

  • Part I departed from conceptual clarifications and the relevance of the effort in the context of the international and regional agenda in fighting racism and racial discrimination. It consisted of desk research and clustering of possible policies and measures against discrimination.
  • Part II consisted of the findings from a survey among 40 European cities on their policy approaches to counteracting racial discrimination. It provides an overview of the policies implemented in those cities and analyses in detail 25 promising policy examples from 23 cities in 10 European states. Policies within the same category are then synthesized into six model policies that highlight the characteristic factors of promising policies and should serve as inspiring models for other cities.
  • Part III, the Toolkit hereby presented, provides very concrete and practical advice on the process of implementation, on the challenges to expect and the strategies to mitigate the challenges. Part III is based on the experience of the implementers of these policies, as expressed in personal interviews and focus group discussions.

The six types of “model policies” combine policies that are applied by several cities and are described as useful: action plans, monitoring, migrant councils, anti-discrimination offices, welcome services and cooperation with private businesses. To design the toolkit as a practical tool, information about the implementation of policies and lessons learned in previous experiences was needed. Therefore cities particularly experienced in policies counteracting racial discrimination were visited. Thereby, responsible city agents and stakeholders gave insights into the key factors for implementation of successful policies against racial discrimination.

Among the hundreds of good practices, the ones selected for the Toolkit for Equality were considered successful in terms of enhancing equality, guaranteeing equal treatment, promoting equal opportunities and/or fostering inclusion and participation. The policies presented are based on evidence as to why and how they were successful, i.e. how change in society towards the equality goals could be achieved. This distinguishes the ECCAR Toolkit for Equality from other collections of practices in this field.

The realization of this Toolkit would not have been possible without the support of cities and city employees, who shared their experiences, knowledge and time. ECCAR thanks all of the participating cities for their contributions and hospitality, in particular:

The City of Berlin (Germany) The City of Bern (Switzerland) The City of Bologna (Italy) The City of Ghent (Belgium) The City of Graz (Austria) The City of Potsdam (Germany) The City of Rotterdam (Netherlands) The City of Toulouse (France) The City of Vienna (Austria) The City of Zurich (Switzerland)

The Toolkit for Equality was financed by the Open Society Foundation, the European Coalition of Cities against Racism and by Member Cities with an in-kind contribution by ETC Graz. It was implemented by ECCAR’s working group on research, its scientific advisors and ETC Graz in cooperation with ECCAR member cities.

Special thanks to the former and present presidents of ECCAR, Jean-Paul Makengo and Benedetto Zacchiroli, for their outstanding support facilitating the creation and publication of the Toolkit for Equality.